Lucas Neuman

For IT to successfully install updates for Microsoft Windows, we need to ensure the proper certificates are installed in your BIOS/UEFI.  You'll need to restart your computer and boot into BIOS Set...

How to update macOS to Sequoia 15.3.1 As part of our ongoing effort to keep systems secure and up-to-date, IT will remotely update your macOS to the latest version. To ensure a smooth update proces...

We are transitioning from the Zoom for Outlook Plugin to the Scorpion Zoom Outlook Add-in.  To continue scheduling meetings in Outlook, you can follow the steps below to use Zoom directly from your...

  When presenting with embedded media, choose the following sharing settings: Share Sound Optimize for video clip Stereo (High-fidelity)   If you have an audio feed where levels are controlled e...

If you need to share specific files externally with specific people, follow these steps to do so: From File Explorer on a PC or Finder on a Mac, right-click on the file or folder and clic...

If you are not connected to ScorpNet yet then please connect to the Global Protect VPN first.   1. From Finder, click on the Go menu at the top, and then click on Connect to Server (command + K) 2...

Managing Office Printers in Valencia If you are on a PC, then type \\cadp-dc02\ in the Windows search bar: then click on Open to open the printer server in Windows Explorer. Right-click on the ...

In order to finish setting up your Mac, we need to allow the ConnectWise software on your Mac to share the screen and allow our IT support team access to control your mouse when remoted in.   This ...

This is how to set up Zoom on your iPhone or iOS mobile device.   You will want to first download the "ZOOM Cloud Meetings" app from the iOS App Store:       Tap on the bottom right to Sign In:  ...

This is how to set up Slack on your iPhone or iOS mobile device.   You will want to first download the "Slack" app from the iOS App Store:     Open the app and tap on Sign in at the bottom if this...